Burst pipe? No hot water? Sewage backup? Plumbing emergencies don’t wait — and neither do we. At Sterling, we respond fast, show up in 1-hour windows, and fix the problem right — the first time.
✅ Emergency service without the drama
✅ Transparent pricing — even after hours
✅ Experienced, licensed techs — no guesswork
✅ Fully stocked vans — most issues fixed on the spot
✅ Calgary’s strongest repair warranties
If it can cause water damage, health issues, or safety risks — it’s an emergency. Here are common signs to call us now:
🚨 Burst or frozen pipes
🚨 Flooding from broken fixtures or drains
🚨 Sewage smell or wastewater backing up
🚨 No heat or hot water (especially in winter)
🚨 Leaking water heaters or tanks
🚨 Constant water running you can’t shut off
🚨 Carbon monoxide leaks
Don’t wait until it’s worse (and costlier). Emergency plumbing is about minimizing damage — fast.
⛔ Shut off your main water supply if water is actively leaking.
🔥 Turn off the water heater if it’s leaking or overheating.
📷 Take photos of the issue for insurance.
📞 Call us now — we’ll guide you step-by-step while dispatching a tech.
Please reach us at info@callsterling.ca if you cannot find an answer to your question.
Yes — there’s a flat $100 after-hours emergency fee, and 100% of it goes directly to the technician responding to your call.
✅ This helps us keep top-tier pros available when you need them most.
✅ You’ll still get clear, upfront pricing before any work begins — no surprises.
Yes — in most cases, we can dispatch a tech within a 1-hour arrival window.
✅ Our vans are stocked for rapid repair, not just a quote visit.
In most emergencies, yes.
We come equipped to repair most plumbing problems immediately — no waiting for parts unless it’s highly specialized.
Yes. Even in urgent situations, we stand behind our work.
We offer multiple warranty options depending on the fix — and we’ll explain everything upfront.
We’ll walk you through your best options right away — including short-term safety fixes and full long-term solutions.
✅ Need hot water back fast? Ask us about same-day installs.
Yes — we offer 24/7 emergency service, but most of our standard calls are booked Monday to Friday, 8am–5pm.
✅ If you have an urgent issue outside those hours, we’ll do everything we can to respond — just know that after-hours calls come with a small fee to fairly compensate our techs.
We’re a local team, not a call center — so you're always speaking to someone who understands Calgary homes and cares about getting you help, fast.
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